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INVESTOR CHARTER COMPLIANCE

Format of Complaints against Custodians and DDPs to be displayed on their websites

A. Data for the Month ending -

S. No. Received from Pending at the end of the last month Received during the month Resolved during the month* Total Pending at the end of month** Complaints Pending > 1 month Average Resolution time^ (in days)
1 Directly from Investors - - - - - -
2 SEBI (SCORES) - - - - - -
3 Stock Exchanges (If relevant) - - - - - -
4 Other Sources (if any) - - - - - -
5 Grand Total - - - - - -

B. Trend of Monthly disposal of complaints for the Financial Year-


SN Month Carried forward from the previous month Received during the month Resolved during the month * Pending at the end of the month **
1 May 2025 Nil Nil Nil Nil
2 June 2025 - - - -
3 July 2025 - - - -
4 August 2025 - - - -
5 September 2025 - - - -
6 October 2025 - - - -
7 November 2025 - - - -
8 December 2025 - - - -
9 January 2026 - - - -
10 February 2026 - - - -
11 March 2026 - - - -
12 April 2026 - - - -
Grand Total Nil Nil Nil Nil

* Inclusive of complaints of previous months resolved in the current month.
** Inclusive of complaints pending as on the last day of the month.
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

C. Trend of Annual (FY) disposal of complaints (For 3 years on rolling basis)

SNo Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1 2021-2022 N/A N/A N/A N/A
2 2022-2023 Nil Nil Nil Nil
3 2023-2024 Nil Nil Nil Nil
4 2024-2025 Nil Nil Nil Nil
4 2025-2026 - - - -
Grand Total Nil Nil Nil Nil
bondbazaar
Bondbazaar Securities Private Limited
  • Registered Office : 204-205, Balarama Co-Op Housing Society Ltd. Bandra Kurla Complex, Bandra East, Mumbai - 400051
  • Corporate Office : 206, Balarama Co-Op Housing Society Ltd. Bandra Kurla Complex, Bandra East, Mumbai - 400051
  • Branch Office : Unit No. 106 to 108, First Floor, E Block, Keshava Co-op Housing Limited, Bandra Kurla Complex, Bandra East, Mumbai - 400051
  • 7400401010
  • connect@bondbazaar.com | CIN U67100MH2021PTC364337

SEBI Registration No. INZ000303236, Date: 31-Dec-2021 | NSE Membership Code - 90247 | BSE Membership Code 6768 CDSL SEBI Registration No. IN-DP-700-2022, Date: 07-Jul-2022 | DP ID - 12096100 Tri-Party Repo (Corporate Bond): F-trac Membership No. 11085 & ARCL Clearing and Settlement Membership ID - A00011 | AMFI Registered Mutual Fund Distributor ARN No. 302461 Registered Since : 16-JUL-2024 To Valid till : 16-JUL-2027 | Tel: 022-3512 1163-64

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Investments in debt securities / municipal debt securities / securitised debt instruments are subject to risks including delay and/ or default in payment. Read all the offer related documents carefully.